Sr. Product Designer

Design that turns
complexity into clarity

Nearly 20 years designing across industries, with roots in brand, storytelling, and marketing that help shape my unique perspective as I approach difficult product challenges. Today I specialize in complex enterprise UX for highly technical teams, with AI tooling woven into every phase of my practice.

Product design work samples

Where strategy meets craft

01
User-Centered Research

My process is anchored in discovery, including analytics, interviews, and synthesis, to build empathy and define the right problems before a single pixel is placed.

02
Cross-Disciplinary Thinking

Fluency across product, brand, and marketing means I approach complex technical challenges from multiple angles, not just the UI layer.

03
Business Outcome Focus

I identify the bridge between user needs and business goals, translating design decisions into measurable impact and stakeholder confidence.

04
Collaborative Leadership

Whether facilitating strategy sessions or iterating with engineers, I create the conditions for bold ideas to move from concept to shipped product.

05
AI-Augmented Practice

I design for AI systems and use AI throughout my process, from research synthesis to prototyping, without letting it replace the judgment and craft that elevate human outputs.

Skills & Tools
Design
Product Design
UX Research
Prototyping
Design Systems
Information Architecture
Usability Testing
AI & Machine Learning
Accessibility Standards
Tools & Methods
Figma
Adobe Suite
Claude
Copilot
Github
Cursor
VS Code
Analytics & Data
Stakeholder Alignment
Workshop Facilitation
AI & Emerging
AI Feature Design
Enterprise AI Patterns
AI Guidelines & Standards
Human-AI Interaction
Prompt Engineering
AI Workflow Integration

Case Studies

Detection Workbench
Product UX · Cybersecurity
Detection Workbench

UX redesign of an enterprise detection engineering platform, designed for security analysts who need powerful tooling without the friction.

Red Canary Mobile Site Redesign
Product UX · Cybersecurity
Red Canary Mobile Site Redesign

Improving mobile UX and conversion for a leading MDR platform, with a focus on the moments that matter most in the security evaluation journey.

Mazda Dealership Experience
Product UX · Automotive
Mazda Dealership Experience

Redesigning the in-dealership digital journey for modern car shoppers.

ClearChoice Dashboard
Product UX · Healthcare
ClearChoice Sales Dashboard

Data-driven dashboard empowering sales teams with actionable insights.

Onboarding Experience
Product UX · Customer Journey
Onboarding Experience

Redesigning a high-friction, support-heavy onboarding flow into an intuitive self-serve portal experience.

VisitBreck Website
Product UX · Tourism
VisitBreck Website

Full-site redesign blending destination marketing with streamlined UX for a mountain tourism board.

About the Range

Most designers bring product experience.
I bring perspective from across the full funnel.

Twenty years across product, brand, and marketing gives me context most designers don't have. That breadth isn't a detour from complex product work. It's what shapes how I approach it.

UX that speaks the brand's language
Brand fluency means my interfaces feel cohesive with the wider product ecosystem, not designed in isolation.
Conversion thinking baked in
Years of campaign and marketing design trained me to design for action, with storytelling that drives engagement.
Visual craft without compromise
A background in hands-on creative work sets a higher bar for visual quality in everything I ship.
AI design grounded in what users actually need
Building guidelines, identifying patterns, and designing enterprise AI features means asking the right questions first: what does the user need from this interaction, and where does the AI genuinely help?
Erin York

Thoughtful design,
delivered with
intention.

When I approach a challenge, I approach it from all angles, asking the right questions and doing the legwork to get to the heart of the problem. With nearly 20 years of experience across product, brand, and marketing, I bring a well-rounded perspective to every challenge.

My recent focus on enterprise tools for security and technical teams has deepened my ability to design for expert users, where clarity and precision matter most. I identify the bridge between user needs and business impact to generate outcomes that hold up.

Collaboration
Whether leading strategy sessions or brainstorming with peers, I thrive on diverse perspectives and shared momentum.
Craft
There's nothing better than spending time iterating on work that makes me proud. The details matter as much as the direction.
Research
My creativity is grounded in analytics, user research, and interviews, drawing clear conclusions from real evidence before reaching for solutions.
Adaptability
The design landscape is always shifting. I lean into new tools and technologies rather than waiting for them to settle, and right now that means building real fluency in AI design patterns, enterprise AI standards, and workflow integration.
Beyond Product

Brand, Campaign
& Creative Work

The skills that make a product designer well-rounded aren't always built in product studios. Spanning brand identity, campaigns, and personal creative practice, this work is the foundation that informs how I approach every UX challenge. I focus on visual rigor, narrative instinct, and a genuine love of craft.

VisitBreck Brand
Brand Refresh
VisitBreck Brand Refresh
A visual language refresh that later informed the site's component library and UX patterns.
Lookbook
Print · Brand
Collective Design Lookbook
A physical component to enhance the holistic customer experience.
Brand Awareness Campaign
Campaigns
Brand Awareness Campaign
Conversion-led campaign thinking and storytelling.
Apparel
Personal · Illustration
Illustrated Apparel
Where the love of craft began.
Typography
Personal · Typography
Hand Lettering
Typography obsession that shows up in every interface I design.
Collective Branding
Brand Identity
Collective Branding
Building a visual system from scratch to define personas and how to reach them.
Get In Touch

Ready to build something
worth using?

Let's talk about your next product challenge.

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